Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What material are the products made of?
Our products are of high quality and are made from Stainless Steel and Gold Plated material, which are waterproof and do not tarnish. Additionally, we offer a 3 year warranty for these items.
On the other hand, we have 3 Copper Plated products, which have a durability of one year. These can come into contact with water, but it is important to avoid using harsh chemicals like detergents or shampoos. Each product includes it is own description, specifying the type of material and characteristics.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.